All brands that we sell at TrendyAlley are genuine brand name products. They are all brand new watches. We buy our watches through authorized dealers and distributors and other established lines of distribution within the watch industry.

All watches have basic warranty from one year to three years depending on brand given by TrendyAlley except for Timex which gives their warranty directly to the end customer.
The warranty, covers all manufacturing defects, simple adjustments, but it doesn't cover damage due to misuse or neglect, or normal wear and tear, scratch, water damage, or shipping costs.

 Our warranty covers the watch movement and battery replacement for the time period stated and excludes: watch case, watch bracelet, straps, crown/stem, crystal/glass, finishes, damage caused by excessive wear and tear and/or physical/accidental abuse, and damage resulting from wear under conditions exceeding the watch manufacturer's water resistance limitations.
All shipping and handling costs in connection with warranty service are the responsibility of the customer.
This warranty is valid only at TrendyAlley except for Timex which handles warranty directly with end customer.
Improper repair or warranty service performed by someone other than TrendyAlley or a manufacturer service center will void this warranty.
TrendyAlley disclaims any liability for consequential or incidental damages for breach of written or implied warranty of this watch, including merchantability or fitness for a particular purpose.
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

TrendyAlley warranty service
 
To receive warranty service, you will need to ship your watch to us, except for Timex watches which should be sent directly to the manufacturer.
You must contact us via Email or fax to acquire a RMA (Return Merchandise Number).
Please provide your Ebay user name and item number along with a brief description of the problem you're experience.
We do not require or issue any warranty cards or special warranty documentation as we match the serial number on the item with our sales record.